Frequently Asked Questions
How much do your collections cost?
We carry a range of collections that offer a variety of price points to suit different budgets, ranging from £1500 to £3200.
What are your opening times?
We don’t have regular opening hours, so you need to book your private appointment in advance.
You can do this by using the ‘Contact and Book’ section to request an appointment. We will then get back to you in super speedy time to agree a date (check JUNK MAIL if you don’t hear from us). Our appointments are for brides who are serious about finding and buying their dress so we are happy to be flexible with times and late openings.
When should I start looking for a dress?
In our experience, anything from 18 months – 10 months is great with the ideal length of time being around 12 months. Once you have checked off the biggies, venue and date, we would suggest it is time to get the dress. Around 12 months will leave you with an adequate amount of time to place your order in accordance with our designers’ delivery lead times and allows you a little peace of mind that you will not have to pay rush fee’s or panic about finding a dress in time.
What can I expect from my first appointment at The Bridal Courtyard?
Choosing your wedding dress should be both enjoyable and fun, which is why we celebrate this uniquely wonderful experience with a glass of bubbly when you walk through our door. Our initial appointments are 90mins long, during which you can expect to try on a selection of different gowns. We advise you to keep an open mind and try some styles that we suggest, even if you think you might not like them; you’ll be surprised at what suits you and what doesn’t. We often present a suggestion that you fall in love with and sometimes you’ll discover something you had your heart set on simply doesn’t work at all.
We will help you choose a dress that compliments not only the design concept for your day, but also your body shape and, most importantly, your personality.
Can you give us some tips for bridal shopping ?
We always suggest that you do some research, have a look at Instagram and get the vibe of a boutique to ensure that you feel the range and the style of boutique represents you. If you are not too sure of what your vision for the day is then have a look at a few places but try not to book anymore than 3 as it all gets too confusing when you over shop. Even if you have lots of friends and family, try to not please everyone by bringing them all along. Only bring your trusted inner circle (maximum of bride plus 3 guests with us for your appointment), those who are positive and happy to share in your vision (no negative Nancy’s !), this is an enjoyable experience and we want you to feel comfortable and have fun. Do make sure that you have those along with you that you need to make a decision. We always say that you should only start trying on gowns when you are actually ready to buy and have those with you that you want to be there for the memorable moment of finding and choosing the gown as it is difficult to replicate that again.
Do you charge for appointments?
We want your bridal shopping experience with us to be as memorable as the big day itself and we do our upmost to ensure that you have a comfortable and fun experience with us. We offer you full exclusive use of our boutique and our focus is on you and your guests and delivering you that perfect balance of beautiful gowns, down to earth and pressure free service in a stunning environment. Like most other boutique’s, we charge a consultation fee of £30 for our appointments. This fee is completely redeemable from your dress purchase. If you don’t find your gown we will issue you with a credit note which you can spend on any veils, accessories, jewellery or head pieces for you or your bridesmaids either on the day of your appointment or at a later date.
How do I book an appointment?
Simply complete your information on the link at ‘Contact & Book’ telling us when you want to book. We will get back to you ‘tout-suite’ (CHECK YOUR JUNK MAIL IF YOU DONT HEAR FROM US !) and we will let you know if we have the availability on the date that you are looking for. When you book with us we will ask for a bank transfer of the consultation fee and once confirmed, we will send you across a pre-appointment questionnaire which we ask you to complete to help us plan your appointment. Appointments are NOT booked until we receive a confirmation from you that you are attending and until the booking fee is received and questionnaire completed.
How do the sample sizes work?
As with all bridal boutiques, our dresses are sample sizes, meaning that it’s unlikely that they will fit you perfectly. Don’t worry, we will do our best to give you an indication of how the same dress would look in your size, but some imagination may be required to envisage how the dress will sit once it’s made to your size.
What should I wear to my appointment?
You are going to be hopping in and out of dresses, so first of all we suggest you wear underwear that you don’t mind being seen in! It might seem obvious, but do try to wear flesh-coloured, seamless underwear if possible (neon thongs tend to show up beneath delicate material!).
Alongside this, try to wear a good, uplifting strapless bra. Bad underwear affects the way material sits whereas good underwear will help the gown look its best.
Do you do alterations?
We don’t do in house alterations but can certainly point you in the direction of some talented and experienced bridal alteration specialists. Feel free to book your own choice or our recommended choice but do make sure you book with lots of time ahead of the big day.
Our payment procedure
We require a non-refundable deposit at the time of purchase which is the equivalent of 50% of the full amount of the dress. The balance of your dress is due when you collect your dress. Please be aware that we are not able to offer refunds or exchanges and that all sales are therefore final.