Privacy & Cookies

This Privacy Policy explains how The Bridal Courtyard (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, make an enquiry, or book an appointment.

Who we are

The Bridal Courtyard
48 St Andrew's Square
Glasgow, G1 5PP
Email: info@bridalcourtyard.com
Telephone: 0141 237 8680

We are the data controller for the personal data we collect through our website and in the course of our business.

What information we collect

We may collect:

• Contact details: name, email address, phone number.
• Appointment details: preferred dates, wedding date, basic information about your wedding plans and dress preferences.
• Communication data: emails, messages and any information you choose to share with us.
• Website usage data: IP address, device and browser type, pages visited and interactions, collected via cookies and similar technologies.
• Transaction data: records of consultation fees and dress purchases (no card details are stored on our website systems).

How we use your information

We use your information to:

• Respond to enquiries and manage appointment bookings.
• Provide our bridal consultation services and process your orders.
• Send essential updates about your appointment, orders or changes to our services.
• Improve our website, services and customer experience.
• Comply with legal and regulatory obligations.

We rely on the following legal bases under UK data protection law: performance of a contract, legitimate interests (to run and grow our business), and compliance with legal obligations.

Sharing your information

We do not sell your personal data. We may share it with:

• Service providers who help us operate our website, appointment system, email or payment processing (for example, website hosting, email providers, payment processors).
• Professional advisers (such as accountants or legal advisors) where reasonably necessary.
• Authorities or regulators where required by law.

These third parties are only allowed to use your data in line with our instructions and applicable data protection laws.

International transfers

If any of our service providers are located outside the UK/EEA, we will take appropriate steps to ensure your data is protected, such as using standard contractual clauses or other safeguards recognised by UK data protection law.

How long we keep your information

We keep your personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting or reporting requirements. After this, data is securely deleted or anonymised.

Your rights

You have rights over your personal data, including to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data, where we have no lawful reason to keep it.
• Object to certain types of processing, including direct marketing.
• Restrict how we use your data in certain circumstances.
• Request transfer of your data to another organisation (data portability).

To exercise these rights, contact us at info@bridalcourtyard.com.

If you are unhappy with how we use your data, you can also complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We recommend you review this page periodically.

If you have any questions about this policy, please contact us at info@bridalcourtyard.com.